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Managed Services
Workplaces are not
as they once were.
Workplaces are not as they once were. An always-connected, on-the-go culture is not just desirable, it is expected, and ground-breaking technologies are making this possible. As a result, modern innovation inspires smarter working, better productivity, and happier people, no matter the size of your organisation.
At Techgenic, you will find experienced and trusted IT Specialists across professional services in Mauritius. We are highly skilled and experienced in taking care of IT for businesses, enabling them to get on with what they do best.
Partner with us, and you can design the exact level of support your business requires from our wide range of service offerings.
Whether your infrastructure includes a cloud or a cabinet at the back of your office, you have internal IT support or are completely reliant on external IT assistance; we can tailor a plan exactly to your requirements.
Monitoring & Management
To improve business continuity Techgenic uses remote monitoring and management software enabling engineers to remotely troubleshoot and fix issues with a wide range of IT devices. Response times are dramatically lowered as most often-remedial work can be done without requiring an onsite visit.
There are many other optional features, including integrated anti-virus & anti-malware, email signature management, vendor management, Internet monitoring and custom backups which can be incorporated into your eco-system
Industry Experience
It is not only about buying a solution, it is about building an IT Ecosystem that integrates with your existing infrastructure while ensuring your business and data are cyber-safe.
Built over a cumulative period of more than 100 years of experience, Techgenic will never assign second-tier support staff to any account. Only after we fully understand you and your business, do we recommend any plan of support.
